Welcome to the proptrack Newsletter.

Issue 3 provides useful information on new features, hints and tips to help you navigate your way around the system and use proptrack to its full potential and a heads up on what’s coming soon!

Our Support System in Proptrack

Getting support in proptrack is easy. Use the support link on the top right hand within proptrack for:

• Support tickets - let us know your problems and questions
• Suggesting new features - let us know what you think would be useful, your feature may become part of a future release of proptrack
• Online Help Manual - you can use the manual to provide you with help using proptrack

The support function will connect you directly with one of the proptrack support team, who will investigate your query and then provide you with feedback which you can see under the Support section.

Alternatively you can contact us by phone on 0871 250 2468 or 0034 952 768 102 and speak to the support centre direct. You will be asked to confirm your identity using the security features in the support area of proptrack.

Proptrack Community

Use the proptrack community to network with other agents, find help and assistance from the other community members and the proptrack support team or check up on the latest news within proptrack.

To use the community website, visit the community website at http://community.proptrack.com, create a username and password and you are ready to begin.

Getting Started – Importing Data into Proptrack

If you already have your contacts or properties stored in other applications, you are able to import this data into proptrack. Proptrack supports XML & CSV imports, enabling you to quickly transfer across your data. To look at how you can import your data into proptrack, click here

Data Migration Assistance

During the month of September and October, we are offering existing proptrack users 'Free Migration Assistance' to assist you importing your CSV or Proptrack XML formatted data into proptrack.

If you require assistance in importing or exporting your data, why not contact the support team and book your migration assistance appointment today, or alternatively use the support link on the right hand side in proptrack to raise a ticket for further assistance.

Data Backups

The database in proptrack is fully backed up on a daily basis, however you are also able to backup your properties, contacts and companies to your computer or network location within proptrack. You can backup your data for any month in the last 6 months or select ALL to backup all your data. If you want to see the backup page now click here to take you to the backup screen in proptrack.

Top Tip

Did you know you can customise your property search results using the new custom results views in proptrack? You can save results views that you wish to see when you are with clients, as well as more detailed views that you may wish to see, for example with the agent name and the commission. You can even rearrange these views into an order of your choice. The search results for resale properties are now fully customisable!

Europeanproperty.com property export

Enhanced Property Searches

We have just enhanced the property searches in the quick and advanced searches, allowing you to search within the address of properties.

You can also now complete a multiple reference search using the 'reference search' tab in proptrack, add in your property reference, to add more click the link (add reference) to allow you to add more references, this is an excellent option for typing in unrelated property references to create a viewing or mailing out information to your clients.

We have also update the Quick Search widget on your desktop to allow you to search by reference, key reference and by vendor, making searching within proptrack far more powerful.

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Reports

We are going to make further enhancements to the reports section in proptrack, making it simpler to create reports for your company.

Custom Fields for Companies

You will be able to add custom fields for your companies soon too, not just for your properties, contacts, developments and development units.

RSS Proptrack News Feed

A new feed on the desktop with all the latest Proptrack News will be available, such as the latest releases and new features.

Kyero Property Import

In the next version of proptrack (V1.0.2.0 to be released in the next 5 days), you will be able to import your properties that are in Kyero into proptrack, saving you time in inputting your properties into proptrack manually.

There are many new features coming soon to proptrack, please visit the community forums for the latest news regarding feature releases and updates for proptrack. All the latest news can be found at http://community.proptrack.com/forums/ under the 'Proptrack News' section, or keep an eye out for the new RSS feed coming soon.

iLearn proptrack

iLearn proptrack training centre is coming soon. User training and Sales Training dates will be released soon, or alternatively you may be interested in the Train the Trainer courses that will be released soon.

For more information on up and coming training sessions, information and courses please email iLearn@proptrack.com

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